Privacy

Last Updated: 28.04.2024

Welcome to Sofia Romano! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.sofiromano.com and make purchases from Sofia Romano. Please read this policy carefully to understand our practices regarding your personal data.

1. Introduction

At Sofia Romano, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

2. Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

a. Personal Information

  • Identification Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit/debit card details, billing address.
  • Account Information: Username, password, purchase history.

b. Non-Personal Information

  • Usage Data: Information about how you use our Site, such as pages visited, time spent, and navigation paths.
  • Device Information: IP address, browser type, operating system, device type.
  • Cookies and Tracking Technologies: Small data files stored on your device to enhance your browsing experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill your purchases, manage your account, and provide customer support.
  • Improving Our Services: To analyze usage patterns and improve our Site and offerings.
  • Marketing and Communication: To send promotional materials, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
  • Personalization: To tailor your experience on our Site based on your preferences and behavior.
  • Security: To protect against fraud, unauthorized access, and other security threats.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We engage third-party companies to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to perform these tasks.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Protecting Rights: To protect our rights, privacy, safety, or property, and that of our users or others.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site, remember your preferences, and provide personalized content. You can control cookies through your browser settings, but disabling them may affect the functionality of our Site.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Site and services, you consent to the transfer of your information to countries that may have different data protection laws than your own. We take steps to ensure that your information remains secure and is handled in accordance with this Privacy Policy.

9. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: contact@sofia-romano.com
  • Live Chat: Available on our website during business hours

Please include relevant details about your request to help us respond effectively.

Thank you for trusting Sofia Romano with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.